Introduction

At RE/MAX Chay, we understand the importance of the protection of the privacy of the personal information of individuals.  This document sets out our policy regarding the collection, use and disclosure of personal information.

Accountability

The Company has designated a Privacy Compliance Officer to handle privacy matters and inquiries regarding personal information.

Purposes

The Company collects, uses, stores and discloses personal information of its clients and customers only as necessary to provide services to our clients and customers.  Those services include, but are not limited to, the following activities: real estate brokerage services, marketing, compiling statistics for analytical and marketing purposes, and collecting fees and levies. 

Disclosure of Personal Information

The Company will disclose personal information only if consent is given by the relevant individual or:

1. to businesses and associations that assist the Company in providing services to RE/MAX clients and customers;
2. when permitted or required by law, such as in response to a subpoena or other legal process;
3. to a purchaser of all or part of the Company’s business; or
4. to meet legal obligations such as franchise, tax and regulatory reporting.

Protecting Personal Information

The Company protects personal information with safeguards appropriate to the sensitivity of the information.

Access, Questions and Concerns

An individual may submit a written request to access his or her personal information retained by the Company.

All correspondence should be sent to the following address:

Privacy Compliance Officer

Corrie Holliday

RE/MAX Chay Realty Inc.

152 Bayfield St., Barrie, ON L4M 3B5

Telephone: 705-722-7100

Facsimile: 705-722-5246

Email:  cholliday@remaxchay.com

Any questions or concerns from an individual concerning the collection, use or disclosure of his or her personal information are to be directed to the Privacy Compliance Officer.